शिपिंग नीति
ORDER PROCESSING: Please allow 8-10 days to process your order. Expect an email within 10-12 days to let you know your order is on the way!
STORE PICKUP - 1A Ashutosh Mukherjee Road, 103 Elgin Chambers, 1st Floor, Kolkata - 700020 West Bengal, India.
An email will be sent when your order is ready for pickup.
LOCAL DELIVERY During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within 2km of our shop. If the local delivery option does not show up during checkout, your order is not eligible for local delivery.
When your order is ready for delivery, you will receive an email with real-time tracking
information.
DOMESTIC SHIPPING RATES AND ESTIMATES: Shipping charges for
your order will be calculated and displayed at checkout.
We offer flat-rate shipping to all over India.
INTERNATIONAL SHIPPING: Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Vreeshali is not responsible for these charges if they are applied and are your responsibility as the customer.
REFUNDS,, RETURNS AND EXCHANGES
We accept returns up to 30 days after delivery, if the item is unused and in its original
condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at vreeshalijewels@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at online@vreeshali.com.
[Special Note : Delivery timeframes may vary depending on the distance traveled and the products purchased.]